Voice & Communication
Business voice, in pilot — one number, answered on the handsets your team already carries.
What this includes
Voice is the newest thing we run, and we would rather say so than imply a maturity it has not earned. Today it is a hosted number from a cloud voice provider, registered to softphones on your own devices, with a credential per person that we can revoke individually. Because it runs across the same network we manage, call quality is something we can actually measure rather than escalate. If your business depends on its phone line, tell us that first: this is a pilot, and we will be explicit about what is and is not ready for production.
Included in this service
- A business number that rings softphones on the phones your team already uses
- A separate login per person, so one lost device is revoked on its own
- Inbound calls routed to one handset or several at once, configured rather than fixed in code
- Limited rollout: talk to us before a critical line depends on it
How it works
1. Assessment
We take an inventory of what you have and how it is configured — no assumptions.
2. Plan
You get a written scope: what we will manage, what we will change, and what it costs.
3. Onboard
Agents are enrolled, devices are assigned to locations and customers, documentation is created.
4. Operate
Monitoring, alerting, patching and support run continuously, with the history recorded in the platform.