Managed IT Services
Complete management of your day-to-day technology, from endpoints to servers.
What this includes
We take ownership of the technology your team depends on. Every managed device runs the ARXD agent, so we can see its health, inventory and services without waiting for someone to report a problem. Work is driven by what the telemetry says rather than by how loudly an issue is raised.
Included in this service
- Endpoint and server management with a monitored agent on every machine
- Patching, updates and lifecycle planning
- Documented environment, credentials and runbooks
- Predictable monthly cost per managed device
How it works
1. Assessment
We take an inventory of what you have and how it is configured — no assumptions.
2. Plan
You get a written scope: what we will manage, what we will change, and what it costs.
3. Onboard
Agents are enrolled, devices are assigned to locations and customers, documentation is created.
4. Operate
Monitoring, alerting, patching and support run continuously, with the history recorded in the platform.