Support
How to reach the ARXD service desk — and what to include so we can solve it on the first reply.
Raise a ticket
Tickets are tracked against your customer record and, where relevant, the exact device. That means whoever picks it up already has the context.
Sign in to raise a ticketCall us
For anything that has already stopped work, raise an urgent ticket so it reaches the front of the queue immediately.
Our direct line is being finalised. The ticket queue is monitored continuously in the meantime, and email is turned into a tracked ticket automatically.
Email us
Email is fine for non-urgent requests. It will be turned into a tracked ticket automatically.