About ARXD Technologies
We are a managed technology partner. ARXD Technologies, a subsidiary of ARXD LLC, takes responsibility for the systems a business runs on — and gives it the visibility to see the work being done.
Our mission
To give businesses the technology, support and security they need to succeed — and to be straight with them about the state of it. We build long-term relationships rather than sell quick fixes.
That is why we built ARXD Control instead of buying a stack of disconnected tools. When inventory, health, support history and the audit trail live in one place, the question "what is actually going on in this environment?" stops being a research project — for us and for the customer.
ARXD Technologies is a subsidiary of ARXD LLC. The holding company provides the legal and financial structure; the service itself is delivered by the team and the platform described below.
How we got here
From a holding company with an idea, to a platform and a service built on it.
ARXD LLC
ARXD LLC is established as the parent company on a simple premise: a business should be able to see the technology it pays to have managed.
ARXD Control
Rather than assemble a stack of disconnected tools, we built the platform: one control plane for inventory, monitoring, support and audit.
ARXD Technologies
Managed service delivery runs under ARXD Technologies, a subsidiary of ARXD LLC, using ARXD Control as its system of record.
A dedicated service platform
ARXD Technologies is being established on its own infrastructure, so the customer-facing service and the platform that powers it can each scale deliberately.
What we manage
Every service below is delivered through ARXD Control — the same platform you get visibility into.
Managed IT Services
Complete management of your day-to-day technology, from endpoints to servers.
Learn MoreNetwork Solutions
Design, build and maintain the network your business runs on.
Learn MoreCybersecurity
Protect your data and systems with layered, monitored defenses.
Learn MoreCloud & Infrastructure
Deploy and manage cloud resources so your systems stay available.
Learn MoreVoice & Communication
Business voice, in pilot — one number, answered on the handsets your team already carries.
Learn MoreConsulting & Strategy
Technology roadmaps and budgeting aligned to business outcomes.
Learn MoreHow we work
The four principles that shape both our service and the platform itself.
Documentation over heroics
An environment that is written down is an environment that can be maintained by someone else. We document first.
Measure, then act
Every claim we make about a customer environment traces back to a measurement taken by the platform.
Security by default
Least privilege, tenant isolation and a complete audit trail are not options we sell — they are how the platform is built.
Long-term relationships
We would rather tell you a project is not worth doing than sell it to you.
The team, by function
ARXD is a small, senior team. Here is who does what, so you know exactly which function owns each part of your service. Individual names and photographs are deliberately not published here.
Leadership & Strategy
Sets the service standards, owns the customer relationship, and signs off on every environment we take responsibility for.
- • Account ownership and service reviews
- • Technology roadmaps and budgeting
- • Vendor and platform selection
Service Desk
The first point of contact. Requests are triaged against the device and its history, never against a shared mailbox.
- • Ticket triage, ownership and follow-up
- • Remote resolution and escalation
- • Customer portal support
Field & Network Engineering
Hands-on work: installations, migrations, cutovers, wireless and firewall changes, and the documentation that follows them.
- • On-site installation and office moves
- • Switching, routing and wireless
- • Documented topology and addressing
Security & Compliance
Keeps the security posture honest — identity, endpoint protection, assessments, and the evidence an audit asks for.
- • Assessments with prioritised findings
- • Identity and access review
- • Compliance evidence from platform data
Platform & Automation
Builds and operates ARXD Control itself — the agents, monitoring, alerting and automation every other function depends on.
- • Agent and control-plane development
- • Monitoring, alerting and automation
- • Reliability, backup and recovery
Custom solutions for your business
Tell us about your environment and we will tell you honestly what we would change. No obligation, and no pressure to buy anything.